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Ask a Librarian
Chat Now! Ask
a Librarian Online (Fall and Spring
Semesters)
Screen name: coateslibrary
Have questions but can't get to the Library Help
Desk? Use your own chat service to contact the Reference Help Desk using the
screen name listed above, or go to the Library homepage and use the Meebo
chat box. We can
help you find specific resources, start a research project, figure out how
to cite a source, or answer almost any library-related question. We're
as close as your keyboard!
Send a Text Message (Fall and Spring
Semesters)
On your cell phone dial 265010 as an SMS Text
and press send.
Next key in coateslibrary: Add your question - example:
Are you open on the weekends?
Your question will be picked up at the library’s reference desk on our Meebo
account and our librarians will reply to your cell phone via text.
Ask a Librarian by E-mail
Email reference is
provided for Trinity University students, faculty, and staff, and for others
inquiring about our library's collections or services. Questions are usually
answered by the next business day (Monday-Friday). (Note
that e-mail works best for brief or short-answer reference questions;
in-depth research assistance is best conducted in person at the Help Desk or
during an appointment with our subject specialists.)
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Ask a question now
Non-Trinity users with other
questions should consult with their local public library or the
Internet Public Library
email reference service.
Request a Video Lesson
If you would like to see a particular research task demonstrated in the form of a brief online flash video,
fill out the online form. Video lessons use screen-casting technology to provide an animated step-by-step guide to completing an online task, complete with voice narration.
All requests are subject to clarification via phone or email. This
service is limited to current Trinity students.
Call Us
Call the Information Commons Help
Desk at (210)
999-7213. We also provide a
list of which Library units are best
attuned to questions in particular areas and their phone numbers.
Visit Us
You may always drop by the Information
Commons Help Desk and speak to us in person.
Current Library Hours
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